Pick up Point
Why do I have to pick a specific Pick up Point?
It’s important to pick up your bed linen at the exact Pick-up Point you selected during booking, as bed linen will be prepared specifically for you there.
Our Pick-up Point near Keflavík Airport is conveniently open 24 hours a day, every day of the year. Other Pick-up Points have fixed opening hours, so choosing the correct one ensures that your bed linen will be available exactly when you arrive.
Please remember to visit the Pick-up Point you initially selected, as changing locations upon arrival isn’t possible.
Questions?
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The booking process
- How do I book a holiday house with Viatis?
- How many people are allowed to stay in the house?
- What is the minimum rental period?
- What are the arrival/departure days?
- Can I book a house on other days than Thursdays and Sundays?
- Can I book a holiday home in the wintertime?
- Why do I have to provide flight details in the booking process?
- I have not yet booked a flight (i.e. cannot provide the required flight information in the booking process), can I still book my chosen house?
- Can I book a final cleaning?
- When and how do I receive my travel documents?
Viatis Online Check-in
Arrival in Iceland
- Do I need a mobile phone during my trip in Iceland?
- I will bring my own linen, do I still have to go to the Pick up Point?
- Where are the Viatis Pick-up Points located, and what are their opening hours?
- Can I pick up the bed linen earlier than the rental start date?
- Do I need to leave a credit card number in order to receive the holiday home keys?
- I have booked more than one house, will I get all the keys at the same time?